SAM has truly gone above and beyond in every aspect of their partnership with us. It's not just about providing exceptional products - it's about embodying our values, exceeding our expectations, and consistently delivering excellence in every interaction. They delivered excellent service, at all levels of the organisation, with a collaborative approach that demonstrates their commitment to true partnership.
SAM consistently goes above and beyond to improve the service we provide to our customer base. They demonstrated an unwavering commitment to partnership and collaboration, improving load flexibility, delivery options and simplified pricing, amongst others. They proactively undertook a range review, offering solutions to improve our stock turn. They continue to offer exceptional service to all parts of the STARK UK business.
The service provided by SAM is excellent. We gave an overall rating of 25/25 in our recent supplier evaluation form. We are more than happy with the service we receive from Craig and all the team at SAM.
The winner has been extremely proactive during 2022, working closely with the Jewson Marketing colleagues to develop some creative social media competitions and influencer activity, whilst also showing support for the Jewson National Trading Plan. They also provided key customer and market insights to underpin the activity. Overall an impressive effort and brilliant support led by a really engaged Marketing Manager.
Proactivity and collaboration are the words used to describe this supplier by colleagues from all parts of Jewson. There have been challenges throughout 2022, however, SAM's approach has been positive and results-driven throughout. Communications are open and honest, which has built a genuine level of trust in this supplier. Special mentions to Lisa Lynch and Michelle McNeill for their outstanding support!
I wanted to offer my customers a more cost effective alternative to solid wood mouldings. I was made aware of SAM Wrap and placed an order for skirting and architrave. Once installed, you couldn’t tell the difference between the wrapped product and solid wood. There was also less wastage as you didn’t have to work around knots or deal with warping. A great product!
Good communication from SAM throughout the project. Finish on the boards is excellent and simple to install.
Our holiday home was transformed from a dated holiday shack to a modern beach house in a matter of days. The easy to install pre-painted SAM Trimax saved us a lot of time and effort during the renovation. Neighbours and visitors were amazed with the transition and the rental potential of the property tripled overnight.
We were provided with a good design and fitting instructions service. The site operatives were pleased with the ease of fitting.
